How can we help?

Support for Read Poetry (读诗), a calm way to read, listen to, and study classical Chinese poetry.

Contact support

If you need help with the app, please email info@shenbee.com. Include your device model, iOS version, and a short description of what happened. Please do not send passwords, payment details, or other sensitive information.

Premium purchases and restores

Read Poetry Premium is a one-time purchase that permanently unlocks the full poem collection for the store account that bought it.

If Premium does not appear after reinstalling or changing devices, open the app’s Settings and choose Restore Purchases.
Apple App Store purchases are handled by Apple. For a refund request, use Apple’s purchase support process for the account that made the purchase.

Saving poem illustrations

When you choose to save an illustration, Read Poetry asks only for permission to add that image to your photo library. It does not read your existing photo library or upload your photos.

Privacy and terms

Read our Privacy Policy and Terms of Service for information about local preferences, purchases, support emails, and your use of the app.